Shipping & Fulfillment Policy
Effective Date: September 16, 2026
This Shipping & Fulfillment Policy explains how orders placed through Unissued Strength are processed, shipped, delivered, and made available for local pickup. Unissued Strength is operated by Nasty Girl LLC.
1. Standard Order Processing
Standard in-stock orders are normally processed within 24 hours after payment is confirmed.
Processing time refers to the time required to prepare an order for shipment. It does not include the carrier’s transit or delivery time.
Orders containing custom, made-to-order, personalized, partner-store, school, team, military-unit, or vendor-produced merchandise may require additional production time.
2. Custom and Made-to-Order Products
Production times for custom and made-to-order products vary depending on the product, quantity, decoration method, vendor availability, required approvals, and order complexity.
The estimated production timeline shown on the applicable product page, order form, quote, invoice, or written order confirmation applies to that order.
Some team-sports products are manufactured or customized by outside vendors. For example, certain Champro team orders may require up to 24 days for production before they are ready to ship or be picked up.
Production begins only after all required information, artwork approvals, roster details, sizing information, deposits, or payments have been received.
3. Shipping Destinations
Unissued Strength ships within the United States and to select international destinations.
Shipping availability, available carriers, delivery estimates, and charges are calculated based on the destination, package size, package weight, and selected shipping service.
We reserve the right to decline or cancel shipment to a destination that cannot be serviced reliably or legally.
4. Shipping Charges
Shipping charges are displayed during checkout or included in the customer’s quote or invoice.
Any expedited-shipping charge applies only to the carrier’s transit service. Selecting expedited shipping does not shorten the production time required for custom, personalized, made-to-order, or vendor-produced merchandise unless expressly confirmed by Unissued Strength in writing.
5. Estimated Delivery Times
Delivery dates and carrier transit times are estimates and are not guaranteed.
Delivery may be affected by carrier delays, severe weather, holidays, customs processing, service interruptions, incorrect addresses, or other circumstances outside our control.
An order with multiple products may be shipped in more than one package or may be held until all products are ready.
6. Tracking Information
When tracking is available, customers will receive tracking information using the email address or telephone number provided with the order.
Tracking information may take additional time to update after a shipping label is created. A shipping label does not necessarily mean that the carrier has already received or scanned the package.
7. Local Pickup
Eligible orders may be picked up at:
Unissued Strength
2600 Sunset Blvd.,
Ste. 106
Rocklin, CA 95677
Customers must wait until they receive confirmation that the order is ready before arriving for pickup.
A “ready for pickup” notice means the order has completed production and is available at the Rocklin location. It does not mean that an order still in production or transit can be picked up early.
8. Address Accuracy and Changes
Customers are responsible for providing a complete and accurate shipping address.
If an address needs to be changed, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment or a shipping label has been created.
Customers may be responsible for additional shipping charges when a package is returned, redirected, or reshipped because of an incorrect or incomplete address provided with the order.
9. Refused and Undeliverable Packages
If a package is refused, unclaimed, or returned as undeliverable, the customer may be responsible for the original shipping charge and any additional charge required to resend the package.
Custom, personalized, made-to-order, and partner-store products are not eligible for a refund solely because a package was refused or could not be delivered due to customer-provided address information.
10. Lost, Delayed, or Damaged Packages
If tracking shows unusual delays, a package appears to be lost, or an order arrives damaged, contact us promptly at hello@unissuedstrength.com.
Please include:
Your name
Order number
Tracking number, if available
A description of the problem
Photographs of damaged merchandise and packaging, when applicable
We will review the issue and assist with the appropriate carrier inquiry or claim. Carrier investigations and claim decisions may require additional time.
11. International Orders
International shipments may be subject to customs inspections, import duties, taxes, brokerage charges, or other fees imposed by the destination country.
Unless otherwise stated during checkout or in writing, these additional charges are the customer’s responsibility and are not included in the product price or shipping charge paid to Unissued Strength.
International delivery times may vary because of customs processing and local carrier operations. Unissued Strength cannot guarantee an international delivery date.
Customers are responsible for confirming that ordered products may legally be imported into the destination country.
12. Returns and Exchanges
Shipping-related returns, damaged products, incorrect products, and other return requests are governed by our Returns and Exchanges Policy, available on our website.
Shipping charges are nonrefundable unless otherwise required by law or the return results from an error by Unissued Strength.
13. Contact Information
Questions about shipping, fulfillment, delivery, or local pickup should be directed to:
Unissued Strength
Nasty Girl LLC
2600 Sunset Blvd., Ste. 106
Rocklin, CA 95677
Email: hello@unissuedstrength.com
Phone: (916) 259-1279