Question 1

What is Unissued Strength?

Accepted Answer

Unissued Strength is a vertically integrated apparel and print company built on service, discipline, and accountability. We design, print, and fulfill apparel in-house to maintain strict quality control and reliable turnaround times.

Question 2

How long does shipping take?

Accepted Answer

Standard apparel orders typically ship within 3–5 business days. Custom, memorial, and made-to-order items may require additional production time depending on order volume and design complexity.

Question 3

What is your return policy?

Accepted Answer

We accept returns on standard apparel within 14 days of delivery if items are unworn and unwashed. Custom, memorial, and made-to-order items are final sale unless defective or incorrect due to an error on our end.

Question 4

Do you offer exchanges?

Accepted Answer

Yes. Exchanges for sizing issues are available for standard apparel when inventory is available. For custom and made-to-order items, exchanges may be limited.

Question 5

Can I order a custom shirt with my own design?

Accepted Answer

Yes. We offer custom apparel printing. You can submit your design or request help from our team to prepare artwork that meets print requirements.

Question 6

Is there a minimum order for custom shirts?

Accepted Answer

Minimums may apply for bulk pricing, but we can often accommodate small runs and select one-off custom orders depending on the design and garment.

Question 7

What file format should I submit for custom artwork?

Accepted Answer

Preferred formats are high-resolution PNG, AI, EPS, or PDF. If you’re unsure, send what you have and we’ll review it for print readiness.

Question 8

How long does custom shirt production take?

Accepted Answer

Most custom projects are completed within 7–14 business days after artwork approval. Timelines may vary based on quantity, garment availability, and production workload.

Question 9

Can you create memorial shirts for a loved one?

Accepted Answer

Yes. We produce memorial and tribute apparel with care and professionalism. We can incorporate names, dates, quotes, and custom artwork to honor your loved one.

Question 10

Can you use a photo on a memorial shirt?

Accepted Answer

Yes. Please submit the highest-resolution image available. Our team can optimize many photos for print clarity.

Question 11

Do you offer military memorial apparel?

Accepted Answer

Yes. We can create military tribute apparel that respectfully includes service details. Use of official branch insignia and protected marks is handled only when permitted under applicable licensing rules.

Question 12

Is there a minimum order for memorial shirts?

Accepted Answer

No. We can accommodate small family orders as well as larger runs for ceremonies, gatherings, or events.

Question 13

Do you make shirts for reunions, fundraisers, or events?

Accepted Answer

Yes. We produce apparel for reunions, memorial events, nonprofits, fundraisers, gyms, unit events, and other special occasions.

Question 14

Can you help with design ideas for an event or special occasion?

Accepted Answer

Yes. If you don’t have finalized artwork, we can help you develop a design that fits your event and prints cleanly.

Question 15

Do you offer bulk pricing for custom or event shirts?

Accepted Answer

Yes. Bulk pricing is available and depends on quantity, garment type, print locations, and artwork complexity.

Question 16

What is a Partner Merch Store?

Accepted Answer

A Partner Merch Store is a dedicated online storefront built and managed by Unissued Strength for select organizations. We handle product setup, production, fulfillment, and shipping.

Question 17

Who is eligible for a Partner Merch Store?

Accepted Answer

Gyms, nonprofits, churches, small businesses, military units, and mission-aligned organizations may apply. Approval depends on fit, readiness, and production capacity.

Question 18

Do you manage inventory for Partner Merch Stores?

Accepted Answer

We handle production and fulfillment so partners can avoid holding inventory in many cases. Specific store setups may vary by product type and program.

Question 19

How long does it take to launch a Partner Merch Store?

Accepted Answer

Many partner stores can launch within 2–4 weeks depending on artwork approvals, product selection, and setup requirements.

Question 20

Does Unissued Strength create branch-specific apparel?

Accepted Answer

Yes. Our Military Division focuses on branch-inspired prints, morale apparel, and custom unit programs. Official protected marks are used only when permitted under applicable licensing rules.

Question 21

Are you officially licensed by the U.S. Army?

Accepted Answer

Use of official Army trademarks, insignia, and protected marks is handled in accordance with applicable licensing requirements. If you have a specific request, contact us and we’ll confirm what can be produced.

Question 22

Do you support military families?

Accepted Answer

For qualifying projects, a portion of proceeds may support military-family initiatives through affiliated nonprofit efforts, depending on the program and project terms.

Question 23

How do I contact Unissued Strength?

Accepted Answer

Email hello@unissuedstrength.com or use the Contact page on the website.

Question 24

Where can I request a custom quote?

Accepted Answer

For custom printing, events, memorial shirts, or partner store requests, use the appropriate request form on the website or email hello@unissuedstrength.com with details.

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